you first enter our online store, you are assigned a shopping cart that holds
your purchases. You can locate products by using the Browse Categories menu
on the left or by searching with the Search bar. When you see an item that
you want to purchase, you can add it to your cart by entering the number of
items to the Quantity box and clicking on the Add To Cart button for that
item. You will then see the contents of your shopping cart, including the
item(s) that you just added.
time, you can view or change the contents of your cart by clicking on the Shopping
Cart link at the top of the page. You can remove items from your cart by simply
setting the quantity to zero and updating your cart or by clicking the delete
you have finished collecting items, you can click on the Checkout Now button if
you are logged in. If you are not logged in, you will need to either create
an account or log in to use the shopping cart. Next, you will need to select
your preferred method of shipment and click the Continue button. From there,
you will need to enter your appropriate credit card or purchase order
information. Please note that prior authorization is required to use a
purchase order. The final step requires that you confirm your order. You can
do this by clicking the Place Order button. You will then be able to view a
printable receipt and will also receive email notification of your order. An
associate will contact you shortly thereafter to verify and place your order.
1). Is my order secure?
Yes. For more details, please see our Security Policy.
2). Can I view the status of my orders?
You can do this at any time. Simply click the Your
Account button and scroll down to the Track Order / Billing History section.
3). Who do I contact with my questions?
You may email your questions to firstname.lastname@example.org or call us at
1-800-392-7233. We also have a live chat system that is available Monday - Friday from 9:00 AM
to 5:00 PM EST. Click the link at the top of the page to initiate a live chat
session with a customer service representative.